Curvy Support

Scan your glutes, train your weakest zone, and watch your progress.

Before you write

Including these details helps us answer faster:

• Your iPhone model and iOS version.
• What you were doing, what you expected, and what happened instead.
• A screenshot, if something looked wrong.

Common questions

How do I cancel my subscription? Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, choose Curvy and tap Cancel Subscription. You can also get there from the You tab in Curvy with Manage subscription. Cancel at least 24 hours before your renewal date to avoid being charged for the next period; you keep access until the end of the period you've paid for. Deleting the app does not cancel your subscription.

I'm on the free trial. Will I be charged? The Yearly plan's 3-day free trial turns into a paid yearly subscription when it ends. Cancel before the trial ends, as above, and you won't be charged.

How do I restore my purchase? On a new iPhone or after reinstalling, open Curvy and tap Restore on the subscription screen, signed in with the same Apple ID you bought it with.

How do I get a refund? Payments are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com.

How do I delete my data? In the app, go to You → Delete all my data. It permanently deletes your data from our servers and from your iPhone, then starts Curvy again from the beginning. Your subscription isn't affected. Do this before deleting the app, because deleting the app alone leaves your server data behind. Details are in our Privacy Policy.

How do I stop my photos being sent for AI analysis? Go to You → Privacy and turn off Scan photos or Meal photos under AI analysis. Nothing is sent while a switch is off.

My scan result looks off. Scans work best in good, even light, wearing tight leggings and a fitted top, with your phone propped up at hip height. Rescan in the same spot and outfit each time so your progress compares fairly.